Shipping, refunds and exchanges
We make each piece to order in our studio. Please allow 5-10 days for us to make & ship your purchase. We will provide a tacking number once the package is shipped out and follow the tracking number to ensure the package arrives to you on time.
-Shipping within Israel: up to 7 business days.
-Shipping to the US/Australia: 1-2 weeks.
-Shipping to Europe or anywhere else in the world : 1-3 weeks.
The package can be delayed in the event of holidays or bad weather, If you have not received the package after 30 days please contact us and we will figure it out. Please note that the buyer is responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Refunds and Exchanges
If for some reason you are not happy with the purchase, please let us know so we can do our best to make you feel better! If you wish to return your purchase, please send it back within 14 business days of receiving it and provide us a tracking number. We will send you a full refund through PayPal( not including shipping costs) , after We will get the item back in the same condition we sent it.